Shipping Policy

What is the delivery time?
The delivery time consists of two stages:
1. Processing time
Orders are verified, approved, and packaged within 1–3 business days after being placed. The package is then prepared for shipment.
2. Shipping time
UK: 5–10 business days
Shipping is handled by Royal Mail.
All shipping times exclude possible customs delays. During peak periods such as Christmas, Black Friday, and New Year, deliveries may take longer.

What are the shipping costs?
We offer free premium shipping, which includes insurance in case of theft, loss, or damage to the package.

Where is my package?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order here: [Insert your website’s tracking link]
For logistical reasons, your order may be shipped in multiple separate packages.

My tracking number isn't working
It may take up to 5 business days for tracking information to be updated.
If no tracking information appears after a few days, please contact our customer support team.